PRIVACY POLICY
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This website is operated by Siyaya. Throughout the site, the terms “we”, “us” and “our” refer to Siyaya.
1. INTRODUCTION
We recognize the importance of privacy and the protection of personal information provided to us and is committed to the safeguarding of such information.
This privacy policy explains how we collect and us personal information. It contains information regarding the rights of natural and juristic persons to whom the personal information relates (data subjects).
We reserve the right to amend this Privacy Policy or add provisions to it at any time by publishing an updated version on our website.
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2. COLLECTION OF INFORMATION
We collect personal information in various instances, including when:
data subjects contact us or request information or services;
We provide services to data subjects;
persons apply for employment with us;
when persons use our websites or engage with us through social media.
The interaction with us on our website will result in the collection of information regarding the person’s activities on the website. Similarly, when anyone engages with us via any one of our social media platforms. This information includes, but is not limited to, the person’s name, contact details and information regarding the matter with which they need assistance.
In the course of engaging with clients on matters, we will naturally be exposed to and collect personal information which includes the data subject’s name and contact details as well as information regarding the matters that we need to assist them with.
As part of our recruitment processes, we collect information from graduates and employment applicants. This information includes educational information as well as employment history. By inquiring regarding employment opportunities with us or applying for employment, applicants are deemed to provide their consent to us processing their personal information for recruitment purposes, which may include screening as well as background and reference checks.
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3. BASIS AND PURPOSE FOR PROCESSING PERSONAL INFORMATION
We may process personal information:
to provide services to clients;
to comply with legal or regulatory obligations;
if a data subject has provided their consent; or
if the processing is allowed by law.
The purposes for which we process personal information include, but are not limited to:
marketing and promotion of our services;
providing and improving services to clients;
improving users’ experience when using our websites;
communicating with persons for our internal purposes;
enabling our internal operations;
exercising and defending legal rights.
4. DISCLOSURE OF PERSONAL INFORMATION
We may release personal information or disclose it to third parties in certain circumstances. These include, but are not limited to:
if we are required or authorized to do so by law or court order;
in order for us to enforce our rights;
in order for us to provide services to our clients.
The third parties to whom we disclose personal information include, but are not limited to:
advocates and other parties involved in legal services;
third party service providers to us or our clients;
third parties who provide research services for us or our clients;
government authorities and registries, organs of state, regulators, courts, tribunals, and law enforcement agencies.
5. TRANSFER OF PERSONAL INFORMATION
Personal information collected by us may be transferred to persons in other countries. Those countries’ laws might not protect personal information in the same way or on the same level as the law in the data subject’s country. However, we will take reasonable steps to ensure that recipients in other countries have appropriate privacy measures in place.
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6. RETENTION OF PERSONAL INFORMATION
We retain personal information for as long as it may be reasonably necessary in accordance with applicable law.
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7. COOKIES
Our website makes use of cookies. Cookies store information regarding website visitors. Cookies have various purposes, such as improving the visitor’s experience on the website and facilitating their use of the website.
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8. DIRECT MARKETING
We may send marketing and promotional communications and material to persons. Recipients may opt-out from receiving such communications by contacting us at the details provided at the bottom of this page or by clicking on the opt-out link that will be contained in the relevant electronic communication.
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9. SECURITY
We take all reasonable steps to protect and avoid unauthorized access to personal information. We have implemented various policies, procedures, and software to safeguard personal information and routinely review its operations in order to ensure that personal information is adequately protected.
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10. DATA SUBJECT RIGHTS
The law might provide data subjects with rights to access, amend or delete personal information that is in our possession. However, we may, in certain instances, legally refuse or decline such requests. If applicable, a data subject may also have the right to object to us processing their personal information or to file a complaint with a regulator. If a data subject wishes to exercise their rights, they can contact us at the details provided at the bottom of this page. We may charge data subjects a fee for accessing, amending, or deleting their personal information.
Data subjects are encouraged to contact us in order to update their personal information as and when necessary.
11. CONTACT INFORMATION
In order to contact us for purposes relating to this privacy policy, please contact us by email on siyayaelectrical@yahoo.com